Welcome to Dotcom-Net (Pty) Ltd ("Dotcom-Net", "we", "us", or "our"). We are a subsidiary of KnotFalse.com (Pty) Ltd, providing IT solutions, software development, domain hosting, and cloud services.
Who We Are:
Dotcom-Net (Pty) Ltd operates as a subsidiary of KnotFalse.com (Pty) Ltd.
Our services are available both locally in South Africa and internationally.
This Privacy Policy explains how we collect, store, use, and protect your data.
What This Policy Covers:
What data we collect & why
How we store and protect your data
Your rights over your personal information
Data sharing between Dotcom-Net & KnotFalse.com
By using our services, you agree to this Privacy Policy.
2. Information We Collect
We collect personal information when you:
Register an account with Dotcom-Net
Use our IT services, hosting, or software solutions
Contact us via email, WhatsApp, or social media
Subscribe to our newsletters or marketing campaigns
Personal Data Collected:
Name
Email address
Phone number
Business Name & Registration Info (if applicable)
Social Media Interaction Data (if you contact us via Facebook, Instagram, or LinkedIn)
Payment & Transaction Data (if you purchase a service)
If you interact with KnotFalse.com (our parent company), your data may be processed by both entities.
3. How We Use Your Data
We use your data to:
Provide IT solutions & software services
Manage domain hosting & cloud storage
Process transactions & payments
Respond to customer inquiries
Improve security & prevent fraud
Comply with legal obligations
We do NOT sell or rent your data to third parties.
If Dotcom-Net shares data with KnotFalse for operational purposes, it is handled securely under the same privacy policies.
4. Data Storage & Security
Where We Store Your Data:
AWS Cloud Servers (Amazon Web Services)
Google Cloud Storage & Analytics
Secure CRM systems for customer interactions
We use strong encryption & access control to protect your data.
Data Retention:
Personal data is retained only as long as necessary for legal or business purposes.
If you request deletion, your data will be removed permanently unless legal obligations require retention.