Cookie Policy for Dotcom-Net (Pty) Ltd

Last updated: March 24, 2025

This Cookie Policy explains how Dotcom-Net (Pty) Ltd ("Dotcom-Net," "we," "us," or "our") uses cookies and similar tracking technologies when you visithttps://www.dotcomnet.co.za ("Website").

By continuing to use our Website, you agree to the use of cookies as described in this policy. If you do not agree, you can manage your cookie preferences or disable cookies via your browser settings.


1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites remember user preferences, improve security, and analyse visitor behaviour.

Types of Cookies Used on Our Website:

  • Essential Cookies – Required for website functionality
  • Analytics Cookies – Help us analyse website traffic & performance
  • Marketing Cookies – Used for advertising & remarketing
  • Functional Cookies – Improve user experience (e.g., remembering login details)

2. How We Use Cookies

We use cookies and similar tracking technologies to:

  • Improve website performance & functionality
  • Recognize returning users and remember preferences
  • Analyse visitor activity (e.g., which pages are viewed most often)
  • Support marketing efforts by delivering relevant ads
  • Ensure website security and prevent fraudulent activity

We do NOT use cookies to collect sensitive personal information (e.g., passwords, financial data).


3. Types of Cookies We Use

  • Essential Cookies (Strictly Necessary) - These cookies are required for our website to function properly. They cannot be disabled, as they support:
  • Secure user login authentication
  • Website security & fraud prevention
  • Shopping cart & session management

Examples of Essential Cookies:

  • session_id – Maintains login session
  • csrf_token – Protects against security threats

Analytics Cookies (Performance Tracking)

We use analytics tools like Google Analytics & Facebook Pixel to collect insights into visitor behaviour. These cookies help us improve our services by tracking:

  • Which pages are most popular
  • How long users stay on the site
  • What devices are used to access the website

Examples of Analytics Cookies:

  • _ga – Google Analytics (tracks visitor activity)
  • _fbp – Facebook Pixel (tracks ad conversions)

How to Opt-Out: You can disable analytics cookies via:

  • Google Analytics Opt-Out
  • Facebook Ad Preferences

Marketing Cookies (Advertising & Remarketing)

These cookies help us deliver targeted ads on platforms like Facebook, Instagram, and Google Ads. They track your interactions with our content to ensure you see relevant ads.

Examples of Marketing Cookies:

  • fr – Facebook Ad Tracking
  • ads/ga-audiences – Google Ads Retargeting

How to Opt-Out:

  • Manage Facebook ad settings - here
  • Manage Google Ads preferences - here

Functional Cookies (User Experience Enhancements)

These cookies help personalise your experience, such as:

  • Remembering your language preferences
  • Keeping items in your shopping cart
  • Enabling live chat or customer support features

4. How to Manage or Disable Cookies

You can control, delete, or disable cookies in several ways:

Adjust Cookie Preferences on Our Website

When you first visit our website, you’ll see a Cookie Consent Banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

Disable Cookies in Your Browser

Most browsers allow you to block or delete cookies. Here’s how:

  • Google Chrome: Manage cookies
  • Mozilla Firefox: Manage cookies
  • Apple Safari: Manage cookies
  • Microsoft Edge: Manage cookies

Note: If you disable cookies, some website features may not function properly.


5. Third-Party Cookies

Some cookies on our website are placed by third-party services, including:

  • Google Analytics – Tracks website usage & visitor behaviour
  • Facebook Pixel – Helps improve ad targeting
  • YouTube & Vimeo - Enables embedded video playback

These third parties may collect and process your data according to their own privacy policies.


6. Data Protection & Privacy

  • We do not store personally identifiable information in cookies.
  • All cookie data is encrypted & used for legitimate business purposes.
  • We comply with POPIA (South Africa), GDPR (EU), and CCPA (California) data privacy laws.

For more information on how we protect your data, please review our Privacy Policy.


7. Changes to This Cookie Policy

Last Updated: March 2025
If we make significant changes, we will notify users via email or a website banner.


8. Contact Information


This Cookie Policy complies with global privacy laws.